Star ferrosilicon manufacturers business process

A new era of enterprises has been from depends on the quality of the product market into the era of service competition, thus to obtain competitive advantage service cannot lag behind, enterprise is the cheapest way to provide clients with the best quality service, and customers recommend or bring more customers, enterprise basic need not spend a penny on this point. Therefore, a company's service is the embodiment of strength, is to create economic value for the company, my company has been established for many years has established a perfect service system:

I. Positive communication at the early stage:

Reply to inquiry → send photos of company qualification → invite factory inspection → update quotation in time → keep track

II. Medium-term win-win cooperation:

Contract → deposit to prepare goods → loading and shipping → production follow up

III. Real-time cargo tracking:

Since the forwarder takes a copy of the bill of lading → inform the ship has sailed → balance payment charged → telex release of the bill of lading

IV. Regular return visit at later stage:

Search customer feedback → make summary → assign improvement plan → follow up service

Choose star, we will provide you with the most professional, the best quality service!